Frequently asked questions
1. How can I order furniture?
The manufacturer of the Meble Wójcik brand does not provide retail sales. Only orders from partner stores are filled, therefore please directly contact one of the stores found on the website of the Meble Wójcik brand.
2. Is the furniture available in other colour options?
All of Meble Wójcik's systems are available only in the colours shown in the catalogue and on the website. (Please note that the colours shown in the catalogue or on the website may vary slightly from the original due to photographic limitations).
3. Can an additional order be placed for an element to be made to a Customer's custom dimensions?
The Meble Wójcik brand only offers ready-made solutions in the form of systems or individual furniture pieces. Units are available only in the specifications shown in the catalogue or on the website and it is not possible to fill individual orders.
4. How long does it take to fill an order?
The time taken to fill an order is maximum 4 weeks from the date the order is placed by a partner store.
5. How long does it take to resolve complaints?
The manufacturer has a maximum of 4 weeks to resolve complaints submitted by the store. The deciding date is the date of submission of the complaint by the partner store, not by the individual Customer. Please agree on all details pertaining to the complaint with the store, in which you made the purchase.
6. Is there a possibility of placing an additional order for a single element, which was damaged?
If the damage occurred through the fault of the user, there is a possibility of placing an additional order for a particular element, at the Customer’s expense. For more information please enquire at the store, in which the purchase was made.
7. Is it possible to order pre-assembled furniture?
The furniture of the Meble Wójcik brand is sold only in packages that need self-assembly. Some of the partner stores offer furniture assembly services - for more information please contact the store directly.
8. Where can I purchase products of the Meble Wójcik brand?
Products of the Meble Wójcik brand are available in over 300 stores across Poland. To find your nearest showroom, please visit 'Sales network'.